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FAQs

If you’ve got questions, we’ve got the answers!

But if you can’t find what you’re looking for here, please don’t hesitate to contact us at info@squirescoaches.com.au or complete a Shuttle Enquiry Form and we'll get in touch with you.

We look forward to hearing from you.

Where does the Werribee Park Shuttle depart from?

Right outside the National Gallery of Victoria (NGV), 180 St Kilda Road, Southbank – if you look for the front entrance with the waterfall down the window you’re in the right spot!


Which attractions does the shuttle go to?

Either our shuttle or private shuttle provides small group transport to: - Werribee Open Range Zoo, The Mansion at Werribee Park, State Rose Garden, RAAF Museum at Point Cook, The Mansion Hotel or Shadowfax Winery. We would recommend you plan to visit 1 / 2 venues on any one day.


When does the shuttle arrive back in Melbourne?

We aim to arrive in Melbourne mid-afternoon, around 3 to 4pm. This of course depends on a number of factors such as number of passengers, weather and traffic conditions. Please let us know if you need to be back at a specific time. We will drop you off back at the NGV.


Do I need to book my seat on the Werribee Park Shuttle?

Yes please! Bookings are essential. You can book online or give us a call on 03 9748 5094.


What information should I have available when making a booking?

We will ask for your name, date of travel, a mobile contact telephone number, number of people travelling and your credit card details. Your credit card details will be taken to secure your booking; if you prefer to pay by cash on the day please let us know at the time of booking, otherwise your credit card will be processed for payment.


What time should I arrive?

Please note that we greatly appreciate you turning up 10 minutes before departure time. This assists us to stick to our timetable.


How much is it to travel?

The Werribee Park Shuttle is $35 per adult, with under 4-year-olds travelling free. Children under 10 years are $20 and 10 to 15 year olds are $25.


What is included for the price?

A clean, comfortable vehicle, friendly service and a day packed full of experiences! Your travel price does not include any entry fees into attractions; however, many of these great venues are entry by gold coin donation. Please see their individual websites for more details.


How can I pay?

We require your credit card details to secure you booking. You can make a cash payment to our driver, or use our mobile EFTPOS terminal but you will need to advise us this at the time of booking. Otherwise your credit card will be charged - we accept Visa and MasterCard. We can also accept payments through See Melbourne Smartcard (iventure) or by booking with Best of Victoria.


Is food and/or drink allowed on board the coach?

Sorry, no.


How many venues can I visit in a day?

It will be a hard decision, but we recommend you visit only 1/2 attractions during your day out with us. As they are all such great places to visit, this will allow you to explore each attraction thoroughly and make the most of your day!


Do you offer any discounts?

We are delighted to offer a discount for groups of four people or more. For more information contact us online or call us on 03 9748 5094.

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